The MSPAlliance Cyber & Tech E&O Insurance Program

The MSP Stack Has Changed.

Most Policies Haven't Followed.

MSPs have moved from endpoint support to multi-tenant, automation-driven security operations.

Agentic AI tools are now embedded directly into RMM platforms, ticketing systems, and service delivery workflows. They initiate actions. They execute tasks. They make decisions on behalf of your team.

When something goes wrong and AI was involved, a carrier has every right to look at your policy language and determine that the action does not fall within defined covered services.

Most Tech E&O policies written today give them that opening. This program closes it.

65%

of MSP policies we review contain material coverage gaps or structural misalignment

AI & Automation Blind Spots

Automation and AI-driven actions not explicitly covered

Where Policies Break

Identify and eliminate the hidden coverage gaps threatening your modern tech stack

Multi-tenant aggregation traps triggering multiple deductibles

Contractual liability misaligned with modern MSAs

Cyber and Tech E&O policies not coordinated via common carrier

Aggregation Exposure

MSA Liability Mismatch

Disconnected Cyber & Tech E&O

Insufficient Scale Limits

Limits sized for legacy IT, not platform-scale exposure

What This Program Provides

The MSPAlliance Cyber and Tech E&O Insurance Program includes an explicit Agentic AI endorsement covering machine learning models, large language models, autonomous agents, and similar systems capable of independently initiating, executing, or modifying tasks, actions, workflows, or decision-making processes.

This is not broad language that implies coverage. It is defined language that confirms it. No additional premium. No separate underwriting requirement. It is part of what the program provides to members.

This is the first carrier in the MSP market to place a flag in the ground on agentic AI coverage. If AI touches your service delivery, your policy now says so.

Built for MSPAlliance Members. Not Available Anywhere Else.

”MSP Verify has always been the gold standard for validating the operational maturity of MSPs. With the new UKON-powered insurance program, that verification now translates directly into better underwriting, better coverage alignment, and a stronger overall risk posture for our members. This partnership elevates the practical, day-to-day value of MSP Verify – turning trusted attestation into tangible financial and operational benefits for the global MSP community.”

- Charles Weaver, CEO and co-founder of MSPAlliance

“MSPs sit at the center of today’s cyber risk landscape, yet they’ve historically been underserved by traditional models. Together with MSPAlliance, UKON is setting a new standard that integrates verification, underwriting, and education into a cohesive, forward-looking solution.”

- Reid Wellock, President & Chief Operating Officer at UKON

What Underwriters Reward

REDUCED PREMIUMS & REDUCED RETENTION

When MSP risk is properly structured and clearly presented to underwriting, mature operators are often seeing:

FEWER SUBLIMITS OF KEY COVERAGE

AUTOMATION AND AGENTIC AI ENDORSEMENTS

COORDINATED CYBER AND TECH E&O TRIGGER HIERARCHY

CLEAR AGGREGATION LANGUAGE FOR MULTI-CLIENT EVENTS

Your Operational Maturity

Should Lower Your Premiums

Underwriters price risk based on what they can see.

When an MSP's coverage is placed through a broker who does not specialize in managed services, the submission arrives as a generic application with revenue, headcount, and a list of services. The controls, certifications, documented processes, and security maturity that separate a sophisticated MSP from a generic IT shop are invisible to the underwriter making the pricing decision.

MSP Verify changes that.

It gives underwriters the documented, validated proof of operational maturity they need to price the business they are actually evaluating. Members who are MSP Verified, or who are working toward certification, enter underwriting in a materially stronger position.

How The Program Works

Get Coverage That Reflects Your Business

The program is built for MSPs at every stage, from early-stage providers to complex multi-tenant operations.

Receive Your Coverage Alignment Picture

If there are structural gaps or misalignments, UKON shows you exactly where they sit and what closing them looks like. No obligation.

Submit Your Intake Request

Once you submit through the MSPAlliance intake page, UKON reviews your current coverage against your actual operations and identifies where gaps exist.

Protect. Retain. Grow.

PROTECT

Agentic AI coverage is now explicitly defined in your policy language. When an incident involves AI-driven service delivery, you are not arguing gray area with a carrier.

Clients choose MSPs who have thought through the full picture. A coverage structure built around how you actually operate is a competitive differentiator, not a compliance checkbox.

The security maturity you have already invested in should lower your premiums and open doors to larger clients. MSP Verify makes that case to underwriters directly.

RETAIN

GROW

Cyber Peace of Mind

UKON partners with existing broker to modernize and align your Tech E&O and Cyber structure. No disruption. No broker replacement.

UKON's foundation was established a decade ago. Born from a cyber incident, FifthWall Solutions evolved from a cyber-only wholesaler to UKON, a Cyber Practice Operating System.

Trusted by over 100 agents and MSPs. UKON's digital hub for cyber risk, liability, and Cyber Practice Leadership, with insights, case studies, and webinar updates.

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