Meet the Team

UKON STAFF

Cyber practice leaders, MSP channel experts, and Tech E&O specialists who work inside agencies and MSPs to lead the cyber conversation with their clients.

Let's Talk Cyber

UKON's team is available for conference sessions, panels, association meetings, webinars, and podcast interviews. Tell us the room, we'll bring the session.

Matt Hightower
Chief Executive Officer

Speaks on the Cyber Protection Gap and what closing it takes inside a real agency. Cyber insurance panelist, needs a workout as much as a morning coffee, and the guy birdwatching in the conference parking lot.

Reid Wellock
President & COO

The longest-tenured voice in the FifthWall and UKON story. Speaks on where cyber risk, verification, and underwriting are converging. Steelers Sundays, non-negotiable.

Former golf pro, and it shows in how he works a room. Speaks on how a producer opens cyber with a client who has dodged it for three renewals.

Will Brooks
vCIM & MSP Lead

Travis Kroger
Cyber Practice Leader

Handles defense contractors and the CMMC deadline nobody feels ready for. Former small business owner turned cyber expert. Competitive disc golfer. Family man.

Rick Rosenberry
Cyber Practice Leader, CMMC

Speaks on activating cyber across a commercial book: first 90 days, first accounts, what a documented declination is worth. Can explain coverage triggers by way of Marvel origin stories.

The one who picks up when a business needs cyber help and doesn't know where to start. Nebraska Husker, she will tell you which Hogwarts house you belong in. No sorting hat needed.

Jon Gomez
Head of Growth Marketing

Wilson Henry
Cyber Practice Leader

Runs vCIM and every MSP-facing program at UKON. Former MSP Channel Chief, so he speaks channel without translation. Dresses like the conference is in Maui.

Scott Kincaid
Chief Financial Officer

Startup roots, so he builds operational consistency with the same attention most finance leaders reserve for revenue growth. Played college basketball, which shows in how he runs a room.

Andy Runyan
Head of Cybersecurity Risk Services

Leads the Tech E&O program and the Risk Spectrum Assessment. Speaks on where MSP policies break and what underwriters reward. Former insurance agent, current high school baseball coach.

Doug Wright
Founder, Board Chairman

Founded FifthWall Solutions in 2016, the first cyber-only wholesaler in the country. Started it because his own business was breached the year before and the policy did not hold up when the claim came. The reason this company exists at all.

Owns everything external facing: brand, PR, communications, and leads. Skated into cyber after a decade handling media relations in professional hockey.

Kim Duprey
Wholesale Operations Lead Manager

Carlos Navarro
GTM Engineer

Supports the Cyber Distribution Engine and whatever else the week demands. Startup veteran, in other words: he has held every job at least once. The A-Team fan is the A-Team member.

Runs product engineering, turning what the team needs into what the team can use. Mountain biker, which in Colorado means he has a real answer when you ask how the weekend went.

David Estes
Head of Product & Engineering

Spent years inside the MSP world before selling insurance into it, so she has already had your Monday. She runs the vCIM demos. Would rather be at the beach, and we can't disagree.

Lupe Peterman
vCIM Sales Manager

Megan Krut
Finance

Keeps the numbers straight and the operation honest, out of western Pennsylvania. Mom first, coffee second, and nothing gets asked of her before both are handled.

The Cyber Protection Gap

Cybercrime exceeds $10 trillion annually. Over 80 percent of the average commercial book still has no proper cyber coverage.

The reason is not reluctance to buy. Most small and mid-sized businesses understand that cyber risk is real. The reason is infrastructure. Most agencies lack the systems, the producer enablement, and the specialist depth to lead the cyber conversation with every commercial client, consistently, at every renewal.

That gap between what clients face and what they carry is the Cyber Protection Gap, and it lives inside the agency's own book.

In a typical agency of 1,000 commercial accounts, 800 have no cyber coverage. At an average premium of $3,500 per account, that is $2.8 million in uncaptured revenue sitting in your existing book. The opportunity is not in finding new clients. It is already in front of you.

80%+

$2.8M

Average uncaptured cyber revenue per agency book

of commercial agency books currently uncovered

A distribution problem, not a market failure.

What is the Cyber Protection Gap?

Protect. Retain. Grow.

PROTECT

Install defensible workflows and disciplined coverage positioning across your book. Reduce ambiguity. Reduce E&O exposure. When something happens, your agency was doing its job.

Own the cyber conversation with structure and clarity. Clients who are properly covered and regularly engaged stay anchored to the agency that got them there.

Convert uncovered accounts systematically. Cyber becomes a structured revenue stream driven by the clients you already have, not new logos you have yet to find.

RETAIN

GROW

Cyber Peace of Mind

Frequently Asked Questions

What is UKON?

UKON is the Cyber Practice Operating System for independent insurance agencies, combining human-supervised AI with a bench of seasoned cyber specialists, commission-aligned at zero upfront cost. UKON also operates a wholesale placement desk with access to 50-plus specialty markets and a Cybersecurity Alignment practice for MSPs and technology professionals.

What is FifthWall Solutions?

The predecessor to UKON, founded in 2016 by Doug Wright as the first cyber-only wholesale specialist in the independent agency channel. The evolution from FifthWall to UKON reflects a decade of practice revealing that wholesale transactions alone could not close a structural distribution problem.

What is the Cyber Protection Gap?

Cyber Protection Gap is the distance between the digital exposure businesses actually carry and the financial protection they have in place. For most SMBs, that distance is significant. The constraint is not client willingness to buy. It is agency capacity to lead the conversation consistently, across every account, at the depth the risk requires.

How is UKON different from a traditional wholesaler?

A traditional wholesaler processes individual submissions and returns quotes. UKON does that inside a larger operating capability that includes book analysis, producer enablement, co-selling, and claims coordination. Agencies can access the wholesale desk for individual accounts and the full practice infrastructure for systematic book-level production.

Book A Consultation

A Cyber Practice Audit, a Wholesale Placement, a Risk Spectrum Assessment. We map what your book is carrying, show you where the gaps sit, and walk you through what the practice looks like.

Not sure what you have or how it responds? Share a few details and we'll review your Tech E&O and agent alignment.

Trusted by over 100 agents and MSPs. UKON's digital hub for cyber risk, liability, and Cyber Practice Leadership, with insights, case studies, and webinar updates.